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Frequently Asked Questions

Do you have any questions? We have the answers...

1.

How and where are the rental payments made?

Payments are quarterly and the method of payment, which will depend on each residence, is stated in your contract.

2.

Who do I turn to if I have an issue?

Each residence has a person in charge with whom you will have direct communication to communicate any questions or incidents.

3.

What is half board?

This is an extra service that includes breakfast and lunch from Monday to Friday in the dining room located on campus, which can be purchased by sending a request to info@spainhousing.es.

4.

What are the rules of my residences?

All of our residences have a series of mandatory joint standards that you can consult in the following link : https://www.spainhousing.es/normativa-interna

5.

Who do I turn to if I have an issue?

Each residence has a person in charge with whom you will have direct communication to communicate any questions or incidents.

6.

From what dates can I arrive at the residence and can I stay during non-academic periods?

You will be able to enter the residence from the start date of the contract, a date and time will be set to give you the keys and show you the residence. At Easter and Christmas the Residence is still your home.

7.

Is the cleaning service included in the price, and what about delivery charges?

Yes, the cost of electricity, water and wifi are already included in the price, on the other hand the cleaning depends on the residence that is booked.

8.

Is laundry service available?

All residences have washing machines both in common areas and, in some cases, in the apartment itself.

9.

Are there check-in and check-out times?

In Spain Student Housing you are the owner of your day to day, you decide when you come in and when you go out, you manage your free time, your fun, and your study. But remember, always respecting the tranquility of others.

10

How long does my contract last?

All contracts have a heroic 11-month term, which starts on September 1 and ends on July 31, which is mandatory.

Do you have more questions? Contact with us

If you do not find the answers you are looking for, please do not hesitate to contact us.